Why 4od keep stopping

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YouView played the whole episode perfectly on All4, straight off. I'm now happy with the disagree icon, because its gone.

Visionman said:. Just found your post. Interestingly, it seems to get progressively worse and is cleared by a factory reset, so must be a change to the player over time. Of course, the factory reset then comes with an hour or more of reinstating personalisation of the interface such as channel lists.

Totally fed up with this and should have got our money back when it first happened. While the All4 service is available on various platforms and the All4 team are aiming to provide the best possible experience for viewers using the All4 service across all devices, unfortunately, Android TV is not one which we currently support.

Hi Ben. One of the team on here should pick this up. Sarah Administrator Posts: 1, admin. Hey there Ben, I'm just following this up with our Content team, I'll post an update here once I know a bit more. So if Channel 4 is claiming as above, YouView perhaps need to have a word in their shell-like Ben Hartshorn said:. Yes, the TV had YouView and it is activated.

I've tried accessing All4 from both the YouView players page and the 'Home' button. It's all programmes that fail.

To start with, the first advert might play and then the content stops streaming and we get a blank screen with buffering icon. After a couple of days like this, no ads play, we go straight to the buffering icon on a black screen.

At the moment, it's working because we did a full factory reset, which seems to flush the caches out and gets everything working properly. I would expect it to stay like this for weeks before it degrades again.

I like the idea of flushing the YV app and want to give that a go when it next fails. It's quite likely it doesn't clear itself properly on shut-down. Best wishes. I tried the suggestion to flush the YV app, but that didn't help.

Interestingly, we then tried playing a programme we part watched yesterday while All4 was working, and it played okay until it reached the mid-way ads, when it stopped on a blank screen with the buffering icon. In the event of an app misbehaving, I would expect "close" to end that app or display a suitable message - e. I don't know about 4OD but I have had the same fault on Demand5, which seems to have a different stream depending on how you view it.

I found that on my Sony TV that there was only one short ad in the breaks, but on YouView there were three. Maybe the streams for YouView are incompatible with something in the new software. As the failure seems to ne as the program starts it must be the video stream.

Old Welsh Dragon Member Posts: Just got this email from channel 4 updated mine, only time will tell Thank you for your email regarding Youview 4oD. Otherwise, you can just leave your box on tonight and it should update automatically.

Once updated, could we ask you to try again. If you are still experience the issue, could you please reply with the version number of the C4 Player you have. You can do this by going into the C4 Portal, selecting "Help" on the remote and then navigating to the Software Versions tab. The version should be 6. IF this is not your version, please try updating again. Mark Morley Member Posts: 3.

Ive still got the same issues. Usually its the adverts that cause the issue and stop me from getting to the program.. Managed to play a 40D programme today, and got past the first set of ads for the first time in a week or so. Ten minutes into the programme, it showed buffering I know my broadband is sufficient , and that is how it stayed. All attempts to come out of CatchUp mode failed, box locked up, until I turned it off from the back.

So 4OD appears to be no better, nor YouView's resiliance in coping with such occurances. I have today done an update on the software - i think it was released about 12 hours ago. This update System 1. Bilbo Baggins Member Posts: Jesse1 said:.